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Privacy policy

WHO WE ARE AND HOW TO CONTACT US
First Choice Carers Limited operates https://firstchoicecarers.co.uk.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the website.

For the purpose of the Data Protection Laws, the data controller is First Choice Carers Limited. First Choice Carers Limited is a Domiciliary care Agency, registered and regulated by the Care Quality Commission (CQC), with the following registration number:
1-12878922339.

First Choice Carers Limited (“We “or “us”) are committed to protecting, safeguarding and respecting your personal data and privacy. To further ensure that your information is secure and in order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This privacy policy relates to our use of any personal data we collect from you from any of our services. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 (DPA) and The General Data Protection Regulation 2016 (GDPR) together, and with other subsequent laws “Data Protection Laws”.

If you wish to request more information about our privacy policy or information regarding data protection you should contact us using the details provided below:
FAO: Privacy officer, 80 East Avenue, Hayes, Middlesex, UB3 2HR
Email:  office@firstchoicecarers.co.uk
Telephone: 020 3089 0154 and ask to speak to the Privacy Officer.
YOUR RIGHTS
Your rights under the Data Protection Laws:
  • You are entitled to find out what details First Choice Carers may hold about you and why.
  • Rectification – We are obliged to correct or update your details.
  • You have the right to ‘block’ or suppress the processing by us of your personal data.
  • You have the right to obtain and reuse your personal data that you have provided to us.
  • You have the right to object to us processing your data in relation to direct marketing and or profiling.
  • First Choice Carers do not use automatic decision making or processing..
  • We must make available this privacy notice with the emphasis on transparency over how we process your data.
COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many websites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of (24/03/2023) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
First Choice Carers provides services
24 hours a day, 365 days per year.

Core hours are 09.00-17.00.
Outside of the core hours, weekends and Bank Holidays, the telephone is on diverting ‘on call’ system.
First Choice Carers Ltd is a Domiciliary care Agency, registered and regulated by the Care Quality Commission (CQC), with the following registration number:
1-12878922339.

First Choice Carers Ltd
80 East Avenue, Hayes, Middlesex, UB3 2HR

email: office@firstchoicecarers.co.uk
First Choice Carers provides services 24 hours a day, 365 days per year.

Core hours are 09.00-17.00.
Outside of the core hours, weekends and Bank Holidays, the telephone is on diverting ‘on call’ system.

First Choice Carers Ltd is a Domiciliary care Agency, registered and regulated by the Care Quality Commission (CQC), with the following registration number:
1-12878922339.

First Choice Carers Ltd
80 East Avenue, Hayes, Middlesex, UB3 2HR

email: office@firstchoicecarers.co.uk